REPEAT PRESCRIPTIONS
If you are taking regular medication, a repeat prescription can be ordered in the following ways:
- By using the NHS App https://www.nhs.uk/
- By sending us your computer slip with a stamped, addressed envelope and marking the items required.
- By leaving your computer slip at reception and picking up the prescription 72 hours later.
- By sending an e-mail request to: W97294m@wales.nhs.uk
Please be aware that the information you submit to us will be treated in the strictest confidence. However, we cannot guarantee the security of the global Internet/e-mail systems.
Please ensure you include your Name, D.O.B. and the medications you require, within the body of the email.
- All the local pharmacies collect prescriptions from us daily. You may arrange to use this service by discussion with your pharmacist.
- 72 hours notice is required to process all repeat prescription requests. This is to allow time for the doctors to check and sign the prescriptions.
- The repeat prescription system is fully computerised. A review date is printed at the base of your computer slip. You may be contacted by a member of our team to make an appointment before the due date expires to enable the practice pharmacist or doctor to review your repeat medication.
WE ARE UNABLE TO ACCEPT VERBAL REQUESTS FOR REPEAT MEDICATION.
THIS IS FOR SAFETY REASONS, AS VERBAL REQUESTS CAN LEAD TO PRESCRIPTION ERRORS.
If however, you urgently require supplies of essential medication, please ask to speak to a doctor.