Choose the service which best suits your needs. In the list below, there are self referral options available for some services.
NHS Choose Well http://www.choosewellwales.org.uk/home
If you are having a medical emergency then dial ‘999’
Advice on children’s coughs, cold, earache and rashes http://www.choosewellwales.org.uk/home
Eye problems – you can see your optician if you need urgent attention for your eye. For a list of the opticians which are open during COVID-19, please ring 01267 248793 or 01267 248795 or visit http://www,eyecare.wales.nhs.uk/coronavirus-information
Dental problems – please contact your local General Dental Practitioner. If you do not have a NHS dentist please contact the dental helpline on 02920 444500 (24-hours a day).
Sexual Health – we offer contraceptive pill, emergency contraception, contraceptive injections, coils and implants in the surgery. You can alternatively access the sexual health clinics or for sexual health test http://www.cardiffandvaleuhb.wales.nhs.uk/sexual-health or access a home testing kit which allows patients to request a home test kit for HIV, syphilis, hepatitis B or C, chlamydia or gonorrhoea http://www.friskywales.org/chlamydia-and-gonorrhoea-home-testing-pilot.html
Termination of pregnancy – there is a dedicated booking line for women requesting advice about an unplanned pregnancy. If you are pregnant and feel unsure about what to do or are considering having a termination of pregnancy (abortion), it is important that you be seen in the PAS clinic. This is so you can be examined and discuss your options with the clinic Doctor or Nurse. The booking office will book a suitable appointment for you. There opening times are Monday to Thursday 08:30-1230 and 13:30-1630 and Friday 0830-1230 and 13:30-1600. If you could like further information please call 02920 742638
Physiotherapy – please ring reception and book in with a physiotherapist directly without the need for a GP appointment.
Mental Health – we have mental health practitioners available without the need for a GP appointment. Please ring reception and book or you can self refer by emailing [email protected] or [email protected]
Online stress control – live streaming will continue with the session being shown 4 times to accommodate people who are unable to watch same-day sessions. Full details on the Stress Control 2020 channel on YouTube https://www.youtube.com/channel/UCACjHz3TTiM7ieqJf2iU_EQ
Online ACT-ion for living – now available on the Stepiau website (presented as Part 1 and Part 2) with the remaining three sessions to go up incrementally over the next couple of weeks. Unlike Stress Control, this online version of ACT-ion for living will be available on demand http://www.stepiau.org/action-for-living/ACT1
Midwives – if you are pregnant, you can self refer to the midwife. We have set up an online system (that is checked regularly) for women to inform the Community Midwives that they are pregnant:
- The woman emails to inform of pregnancy to Pregnancybooking,[email protected]
- An auto-response will send the woman a referral form
- The woman will then complete the form and return it to the same email address
- A Community Midwife will then contact the woman within a week to arrange a telephone booking appointment for when they are about 8-10-weeks pregnant.
Substance misuse/Alcohol service http://www.e-das.wales.nhs.uk
Smoking cessation http://helpmequit.wales.nhs.uk or text HMQ to 80818
Healthy Eating – British Dietetic Association http://www.bda.uk.com/resourceDetail/printPdf/?resource=healthy-eating
Diabetes – if you would like a referral to a dietician for advice on improving your diabetic control. You can email the practice or speak with the Practice Nurse. Also see http://www.cardiffandvaleuhb.wales.nhs.uk/learn-manage-diabetes
Pocket Medic Videos Type 1 http://www.medic.video/c-type1
Pocket Medic Video Type 2 http://www.medic.video/c-type2
Podiatry -if you are diabetic and have a red warm or swollen foot, break in the skin, foot ulcer, bleeding in your socks then you can self refer to the Podiatry department 02920 335135.
Chronic Pain – for management of long-term pain see the pain toolkit http://www.nhs.uk/live-well/healthy-body/ways-to-manage-chronic-pain You can also self refer to the Living well with pain course Email: [email protected] or text Interested and your name to 07870 979860. There is information about opioids and other painkillers available at http://www.painconcern.org.uk/publications/information-leaflets
Domestic Violence – Whitchurch Medical Centre are proud to be an IRIS practice and we can support you if you are a victim of domestic violence or a perpetrator.
Female survivors can ring reception or self refer to BAWSO 02920 644633 or 0800 731 8141 (24-hours).
Male survivors can contact the Dyn Project on 02920 222022 or 0808 801 0327
LGBTQ survivors can contact the Broken Rainbow National Lesbian, Gay, Bisexual and Trans (LGBT) domestic violence helpline on 0300 999 5428
Perpetrators of domestic violence can contact the Respect Advice Line for Perpetrators on 0808 802 4040